{"id":19255,"date":"2024-03-13T19:25:41","date_gmt":"2024-03-13T16:25:41","guid":{"rendered":"https:\/\/vendeto.am\/?p=19255"},"modified":"2024-03-13T19:25:43","modified_gmt":"2024-03-13T16:25:43","slug":"il-ne-donne-pas-de-pourboire-a-la-pizzeria-le-pizzaiolo-se-venge-deux-fois-de-suite","status":"publish","type":"post","link":"https:\/\/vendeto.am\/?p=19255","title":{"rendered":"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite"},"content":{"rendered":"\n

Dans une telle situation, il est compr\u00e9hensible que le client se sente frustr\u00e9 et contrari\u00e9 par le traitement qu’il a re\u00e7u. Le comportement du personnel de la pizzeria est clairement inacceptable, quelles que soient les circonstances.<\/p>\n\n\n\n

R\u00e9agir \u00e0 cette situation peut \u00eatre d\u00e9licat, mais il est important de rester calme et de garder son sang-froid. Voici quelques suggestions sur la fa\u00e7on dont le client aurait pu g\u00e9rer la situation :<\/p>\n\n\n

\n
\"\"<\/figure>\n<\/div>\n\n\n
    \n
  1. Exprimer son m\u00e9contentement : Le client aurait pu signaler imm\u00e9diatement le probl\u00e8me \u00e0 un responsable de l’\u00e9tablissement ou au g\u00e9rant de la pizzeria. Expliquer poliment la situation et exprimer son m\u00e9contentement par rapport au service re\u00e7u est une premi\u00e8re \u00e9tape importante.<\/li>\n\n\n\n
  2. Refuser la nourriture inacceptable : Si la nourriture est servie de mani\u00e8re inacceptable pour la deuxi\u00e8me fois, le client aurait pu refuser de la prendre et demander un remboursement ou un autre plat. Il est important de ne pas accepter une nourriture qui n’est pas \u00e0 la hauteur des attentes ou qui pose un probl\u00e8me de sant\u00e9 potentiel.<\/li>\n\n\n\n
  3. Rester courtois : M\u00eame si la situation est frustrante, il est essentiel de rester courtois et respectueux envers le personnel de service. \u00c9lever la voix ou adopter un ton agressif ne fera probablement qu’aggraver la situation.<\/li>\n\n\n\n
  4. Partager son exp\u00e9rience : Apr\u00e8s avoir quitt\u00e9 l’\u00e9tablissement, le client pourrait envisager de partager son exp\u00e9rience sur des plateformes de r\u00e9seaux sociaux ou d’avis en ligne. Cela peut aider les autres clients potentiels \u00e0 prendre une d\u00e9cision \u00e9clair\u00e9e sur l’endroit o\u00f9 manger et encourager l’\u00e9tablissement \u00e0 am\u00e9liorer ses services.<\/li>\n\n\n\n
  5. Consid\u00e9rer d’autres alternatives : Enfin, le client peut d\u00e9cider de ne plus fr\u00e9quenter cet \u00e9tablissement \u00e0 l’avenir et chercher d’autres options de restauration qui offrent un meilleur service et une meilleure exp\u00e9rience client.<\/li>\n<\/ol>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    Dans tous les cas, il est important de se rappeler que le respect et la communication constructive sont essentiels dans toute interaction, m\u00eame lorsqu’il y a des probl\u00e8mes ou des malentendus.<\/p>\n","protected":false},"excerpt":{"rendered":"Dans une telle situation, il est compr\u00e9hensible que le client se sente frustr\u00e9 et contrari\u00e9 par le traitement qu’il a re\u00e7u. Le comportement \n [...]<\/a>","protected":false},"author":1,"featured_media":19257,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,2,3],"tags":[],"class_list":["post-19255","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-sport","category-video"],"yoast_head":"\nIl ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vendeto.am\/?p=19255\" \/>\n<meta property=\"og:locale\" content=\"ru_RU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite -\" \/>\n<meta property=\"og:description\" content=\"Dans une telle situation, il est compr\u00e9hensible que le client se sente frustr\u00e9 et contrari\u00e9 par le traitement qu’il a re\u00e7u. Le comportement\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vendeto.am\/?p=19255\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-13T16:25:41+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-13T16:25:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vendeto.am\/wp-content\/uploads\/2024\/03\/3333333333333.png\" \/>\n\t<meta property=\"og:image:width\" content=\"719\" \/>\n\t<meta property=\"og:image:height\" content=\"467\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u041d\u0430\u043f\u0438\u0441\u0430\u043d\u043e \u0430\u0432\u0442\u043e\u0440\u043e\u043c\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 \u043c\u0438\u043d\u0443\u0442\u044b\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/#\\\/schema\\\/person\\\/48a4bd89d2048190ecc61e5ce821bef7\"},\"headline\":\"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite\",\"datePublished\":\"2024-03-13T16:25:41+00:00\",\"dateModified\":\"2024-03-13T16:25:43+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255\"},\"wordCount\":364,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/vendeto.am\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/3333333333333.png\",\"articleSection\":[\"NEWS\",\"SPORT\",\"VIDEO\"],\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/vendeto.am\\\/?p=19255#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255\",\"url\":\"https:\\\/\\\/vendeto.am\\\/?p=19255\",\"name\":\"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/vendeto.am\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/3333333333333.png\",\"datePublished\":\"2024-03-13T16:25:41+00:00\",\"dateModified\":\"2024-03-13T16:25:43+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/#\\\/schema\\\/person\\\/48a4bd89d2048190ecc61e5ce821bef7\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#breadcrumb\"},\"inLanguage\":\"ru-RU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/vendeto.am\\\/?p=19255\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#primaryimage\",\"url\":\"https:\\\/\\\/vendeto.am\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/3333333333333.png\",\"contentUrl\":\"https:\\\/\\\/vendeto.am\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/3333333333333.png\",\"width\":719,\"height\":467},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/?p=19255#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430\",\"item\":\"https:\\\/\\\/vendeto.am\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/#website\",\"url\":\"https:\\\/\\\/vendeto.am\\\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/vendeto.am\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ru-RU\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/vendeto.am\\\/#\\\/schema\\\/person\\\/48a4bd89d2048190ecc61e5ce821bef7\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ru-RU\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/df64e550a0653b7be0f1bcf897f33faad9c2c8153472b2d9319beafb51370f6f?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/df64e550a0653b7be0f1bcf897f33faad9c2c8153472b2d9319beafb51370f6f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/df64e550a0653b7be0f1bcf897f33faad9c2c8153472b2d9319beafb51370f6f?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"http:\\\/\\\/vendeto.am\"],\"url\":\"https:\\\/\\\/vendeto.am\\\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vendeto.am\/?p=19255","og_locale":"ru_RU","og_type":"article","og_title":"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite -","og_description":"Dans une telle situation, il est compr\u00e9hensible que le client se sente frustr\u00e9 et contrari\u00e9 par le traitement qu’il a re\u00e7u. Le comportement","og_url":"https:\/\/vendeto.am\/?p=19255","article_published_time":"2024-03-13T16:25:41+00:00","article_modified_time":"2024-03-13T16:25:43+00:00","og_image":[{"width":719,"height":467,"url":"https:\/\/vendeto.am\/wp-content\/uploads\/2024\/03\/3333333333333.png","type":"image\/png"}],"author":"admin","twitter_card":"summary_large_image","twitter_misc":{"\u041d\u0430\u043f\u0438\u0441\u0430\u043d\u043e \u0430\u0432\u0442\u043e\u0440\u043e\u043c":"admin","\u041f\u0440\u0438\u043c\u0435\u0440\u043d\u043e\u0435 \u0432\u0440\u0435\u043c\u044f \u0434\u043b\u044f \u0447\u0442\u0435\u043d\u0438\u044f":"3 \u043c\u0438\u043d\u0443\u0442\u044b"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/vendeto.am\/?p=19255#article","isPartOf":{"@id":"https:\/\/vendeto.am\/?p=19255"},"author":{"name":"admin","@id":"https:\/\/vendeto.am\/#\/schema\/person\/48a4bd89d2048190ecc61e5ce821bef7"},"headline":"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite","datePublished":"2024-03-13T16:25:41+00:00","dateModified":"2024-03-13T16:25:43+00:00","mainEntityOfPage":{"@id":"https:\/\/vendeto.am\/?p=19255"},"wordCount":364,"commentCount":0,"image":{"@id":"https:\/\/vendeto.am\/?p=19255#primaryimage"},"thumbnailUrl":"https:\/\/vendeto.am\/wp-content\/uploads\/2024\/03\/3333333333333.png","articleSection":["NEWS","SPORT","VIDEO"],"inLanguage":"ru-RU","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/vendeto.am\/?p=19255#respond"]}]},{"@type":"WebPage","@id":"https:\/\/vendeto.am\/?p=19255","url":"https:\/\/vendeto.am\/?p=19255","name":"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite -","isPartOf":{"@id":"https:\/\/vendeto.am\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vendeto.am\/?p=19255#primaryimage"},"image":{"@id":"https:\/\/vendeto.am\/?p=19255#primaryimage"},"thumbnailUrl":"https:\/\/vendeto.am\/wp-content\/uploads\/2024\/03\/3333333333333.png","datePublished":"2024-03-13T16:25:41+00:00","dateModified":"2024-03-13T16:25:43+00:00","author":{"@id":"https:\/\/vendeto.am\/#\/schema\/person\/48a4bd89d2048190ecc61e5ce821bef7"},"breadcrumb":{"@id":"https:\/\/vendeto.am\/?p=19255#breadcrumb"},"inLanguage":"ru-RU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vendeto.am\/?p=19255"]}]},{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/vendeto.am\/?p=19255#primaryimage","url":"https:\/\/vendeto.am\/wp-content\/uploads\/2024\/03\/3333333333333.png","contentUrl":"https:\/\/vendeto.am\/wp-content\/uploads\/2024\/03\/3333333333333.png","width":719,"height":467},{"@type":"BreadcrumbList","@id":"https:\/\/vendeto.am\/?p=19255#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u0413\u043b\u0430\u0432\u043d\u0430\u044f \u0441\u0442\u0440\u0430\u043d\u0438\u0446\u0430","item":"https:\/\/vendeto.am\/"},{"@type":"ListItem","position":2,"name":"Il ne donne pas de pourboire \u00e0 la pizzeria : le pizzaiolo se venge deux fois de suite"}]},{"@type":"WebSite","@id":"https:\/\/vendeto.am\/#website","url":"https:\/\/vendeto.am\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vendeto.am\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ru-RU"},{"@type":"Person","@id":"https:\/\/vendeto.am\/#\/schema\/person\/48a4bd89d2048190ecc61e5ce821bef7","name":"admin","image":{"@type":"ImageObject","inLanguage":"ru-RU","@id":"https:\/\/secure.gravatar.com\/avatar\/df64e550a0653b7be0f1bcf897f33faad9c2c8153472b2d9319beafb51370f6f?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/df64e550a0653b7be0f1bcf897f33faad9c2c8153472b2d9319beafb51370f6f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/df64e550a0653b7be0f1bcf897f33faad9c2c8153472b2d9319beafb51370f6f?s=96&d=mm&r=g","caption":"admin"},"sameAs":["http:\/\/vendeto.am"],"url":"https:\/\/vendeto.am\/?author=1"}]}},"views":857,"_links":{"self":[{"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/posts\/19255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vendeto.am\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=19255"}],"version-history":[{"count":1,"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/posts\/19255\/revisions"}],"predecessor-version":[{"id":19258,"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/posts\/19255\/revisions\/19258"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vendeto.am\/index.php?rest_route=\/wp\/v2\/media\/19257"}],"wp:attachment":[{"href":"https:\/\/vendeto.am\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=19255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vendeto.am\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=19255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vendeto.am\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=19255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}